The following privacy policies apply to all services and products that may be provided by Venalith ("Venalith", "we", "us", "our") such as the website, our video games and support requests. Venalith is committed to protecting and respecting your privacy when you use our services and products.
These privacy policies will explain:
to know the reasons for the collection of personal information
to be informed about the treatment procedures applied to your data
verify the security of your sensitive data
facilitate the exercise of your rights
The host of this website gives us access to statistical data such as:
Data for statistical purposes such as the number of visits, views on our pages, your technical information ( type of device, browser and OS), simple geographical data (ONLY your country of connection) and the interactions that you can do with our different posts
Services provided on the platform on which you play our videos games may contain hyperlinks to services owned and operated by third parties. These third party services may have their own privacy policies and we recommend that you consult them. They govern the use of personal information that you submit or that is collected by cookies and other tracking technologies when using these services. We accept no responsibility for the privacy practices of these third party services and you use these services at your own risk.
We will NEVER sell your data to anyone. We will NEVER share them with unauthorized third parties without your consent.
2. The information we collect from you
When you play our video games, we collect certain game data and statistics such as:
In offline mode:
Your game data such as your saves if cloud save is enabled and allowed
Statistical data such as the number of players, your number of hours of play and the trophies you collect (and other game stats depending on your game platform)
In online mode:
All statistics and data collected in offline mode
In order to allow you to connect and play online, we use Epic Online Services. You can consult their
. This service collects in particular:
Statistical data about our game pages on the Epic Games Store
Your game data relating to multiplayer (lobbies, matchmaking), your progress (Stats, achievements, leaderboards, Player Data Storage) and operations (Anti-Cheat, Sanctions, Player reports and Title Storage)
Your login data
Various statistical data related to the number of players, game sessions and your continent and country of connection
We NEVER have access to your login data when you play multiplayer in our games.
When you make a support request, we collect:
the first name, last name and/or nickname that you indicate
the e-mail address you provide
the subject of your request
the information you provide in the content of your request
We may possibly use the public data linked to your e-mail address to process your support requests in the best possible way.
During support requests, we may request the following additional information from you:
Screenshots of the problem
Diagnostic files of your computer
When you make a transaction on our website, we have access to the personal information you give us, such as:
your full name
Your personal information will only be used for the specific purposes mentioned above.
Here is the way your data will be kept by us:
Statistical data can be used until the data provider deletes it. If data is stored by us, it will be automatically deleted after one month
The data you provide us with in a support request will be automatically deleted when your support request is successfully processed
The collection of all this data is applied to improve all our services in the best possible way. All these data will be only and strictly accessible by the persons in charge of the support and statistics of our services.
3. Exercising your rights in relation to your data
You will keep a right of control over your information. You may access it, rectify it, request its modification and deletion and exercise your right to limit the processing. You may exercise these rights at any time. To do so, you may contact our support:
Your request will be processed as soon as possible by our data protection officer within a maximum period of one month after the start of your request.
Last modified: Monday, May 8, 2023
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